• How It Works

    1

    Discover

    We learn how your people and customers actually work, and what's getting in the way of change.

    2

    Design

    We build a clear adoption, training or workshop plan that fits your team.

    3

    Lead

    We facilitate, train and guide your team through the change, so it sticks.

  • Services

    From research to rollout, we help your people understand, adopt and lead through new technology.

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    UX Research & Customer Insight

    Understand how customers and employees really use your products and tools.

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    AI Adoption & Change Management

    Roll out new technology, including AI tools, so teams use it and trust it.

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    Training & Workshops

    Hands-on sessions and team training days that build real skills.

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    Facilitation & Keynotes

    Strategy sessions, talks and programs for teams, conferences and incubators.

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    Meet the Founder

    99 Prospect LLC is led by Janelle J., a former Lead Consultant to Ernst & Young and the International Monetary Fund, with 14+ years leading UX research and digital transformation for Fortune 500 and federal clients, including Northwestern Mutual, Cognizant, Nava and UPS.
    That work taught us one thing: technology only succeeds when people are brought along. Today we focus on the human side of change, with clear training, energizing workshops and practical AI adoption that sticks.
    Education: MS Business, AI Policy & Strategy (in progress) · Bachelor of Liberal Studies, Project Management & Management, Summa Cum Laude, University of Maine at Presque Isle
    Credentials: Wharton AI Strategy & Governance · EU AI Law · Generative AI & Machine Learning · Stanford HCI · NN/g UX Leadership · Agile SCRUM Product Manager · WCAG Accessibility